Cancellation Policy

Don't go, we were just getting to know you!
We know that stuff happens, that's why we have measures in place just in case.
Cancellation Policy
The On Butterfly Wings Conference is organised and run by the Student Engagement Pty Ltd.

We at Student Engagement understand that circumstances change from time to time however participant numbers for rooms and catering often need to be made months in advance.

Wherever possible delegates who are unable to attend will be given a refund up until 1 month prior to the commencement of the conference.

After this point in time, if you are unable to attend the On Butterfly Wings conference, you may choose one of the following:

A replacement delegate at no extra charge
A credit of the equal amount for future conferences - if available

Student Engagement Pty Ltd does not provide refunds for cancellations within 7 days of the commencement of the conference.

Student Engagement Pty Ltd will make available course documentation to any delegate who is unable to attend and who has paid in full however there are occasions when some speakers request their papers and presentations are not distributed.

Amendment Policy
Registrations may be upgraded at any time after booking. Downgrading registrations is not permitted.

Change of Program
Student Engagement Pty Ltd will endeavour to ensure that this conference program is correct at the time of the event. Unfortunately we may need to alter the program prior to the event and reserve the right to do so without notice. We also reserve the right to cancel or postpone this event when full refunds will be issued. Student Engagement Pty Ltd is not responsible for any loss or damage as a result of a substitution, alternation, postponement or cancellation of an event.

Payment Policy
Full payment is required at time of registration or in the case of invoices made out to schools, within 28 days of registration. For registrations made within 7 days of the event start date, payment is required at time of registration. No admittance will be granted where payment has not been received in full. Student Engagement Pty Ltd reserves the right to change your registration fee to the full price if payment is not received prior to the early bird expiration date or within 7 days of registration.

Promotional Discounts
Only one discount is permitted per booking. Discounts cannot be applied retrospectively.

Administration Fee
Student Engagement Pty Ltd reserves the right to charge an additional $150 administration fee where registrations change significantly from time of original booking.

Conditions of Entry
By entering the conference and trade exhibition, all attendees understand that they may be scanned, photographed or videoed by the organisers, exhibitors or sponsors. Attendees give consent that any scanned information, including name, company name, email or telephone number may be used after the event for promotional purposes.